Last updated: 5 August, 2025
Applies to: TECHNO VIBE LABS PRIVATE LIMITED, https://technovibe.in/ (“we”, “us”, “our”)

1) Scope

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from https://technovibe.in/, contact us, or interact with our services, apps, or marketing.

2) Information We Collect

• Identity & contact: name, billing/shipping address, email, phone.
• Account data: username, passwords, preferences, saved items.
• Order & payment: items purchased, order value, partial card details via our payment partners, transaction IDs.
• Technical data: IP address, device/browser info, cookies, analytics (pages viewed, time on site).
• User content: product reviews, messages to support.
• Marketing data: opt-in preferences, campaign interactions.
• Optional: affiliate IDs, referral codes, gift recipient details.

3) How We Collect

• Directly from you (forms, checkout, support).
• Automatically (cookies, pixels, SDKs).
• From service providers (payment gateways, logistics, analytics, ad networks).
• From affiliates/referrals where permitted by law.

4) Why We Use Your Data (Legal Bases)

• To perform a contract: process orders, deliver products, provide support.
• Legitimate interests: improve site, prevent fraud, personalize content, measure campaigns.
• Consent: email/SMS marketing, cookies where required.
• Legal obligations: invoices, tax/GST/record-keeping, compliance requests.

5) Sharing Your Data

We share data with trusted vendors strictly to run our business:

• Payments: COD.
• Fulfilment & logistics: couriers/3PLs, printing/personalization partners.
• IT/analytics/ads: hosting, analytics (e.g., Google Analytics), email/SMS platforms, advertising networks.
• Affiliates: we track referrals via IDs/cookies.
• Legal & fraud prevention: as required by law or to protect rights/security.
  We do not sell personal information. If your local law defines “sell”/“share” for cross-context ads, see your rights below.

6) Cookies & Similar Tech

We use necessary, functional, analytics, and advertising cookies. Manage preferences via our Cookie Settings link or your browser. Disabling certain cookies may impact site functionality.

7) Data Retention

We keep data only as long as necessary for the purposes above, including legal/accounting requirements. Typical retention:

• Orders & invoices: 5 years.
• Accounts: while active + 1 years after last activity.
• Marketing: until you unsubscribe or request deletion.

8) Security

We use administrative, technical, and organizational measures appropriate to risk (HTTPS, restricted access, encryption where applicable). No method is 100% secure.

9) Your Rights

Depending on your location, you may have rights to access, correct, delete, port, restrict, or object to processing; to withdraw consent; and to opt out of targeted advertising or data sales/sharing.
Request via support@technovibe.in. We may verify identity before responding.

10) Children

Our services are not intended for children under 18. We do not knowingly collect their data.

11) International Transfers

Where data moves outside your country, we use safeguards permitted by law (e.g., contractual clauses).

12) Contact

Phone: +91 8925879598

Email: support@technovibe.in

Address: 421-G,2nd Floor, 3rd Cross, Krishna Temple Road, Indiranagar, Bangalore, Karnataka-560038

13) Changes

We may update this policy. Material changes will be posted with a new “10 August, 2025” date.