UPI, Debit/Credit Cards (Visa/Mastercard/RuPay), NetBanking, major wallets, and Bank EMI. All payments are processed through a PCI-DSS–compliant gateway.
Q2. Do you offer Cash on Delivery (COD)?
COD is enabled. Where enabled, it’s available on eligible items up to ₹10,000 and select pincodes. Bulky, high-value, or custom orders are prepaid only.
Q3. Is EMI available on all products?
EMI is available on most items above ₹ 25,000, subject to the issuing bank’s eligibility. Effective interest rates and tenure options are shown at checkout.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your order through the courier’s website or through our tracking portal.
5. What is your return or exchange policy?
We offer a hassle-free return or exchange policy for eligible products. Returns must be requested within the specified time frame, and items should be unused and in their original packaging. Check our Returns & Refunds section for detailed guidelines.
6. How long does shipping take?
Shipping times vary depending on your location and the type of product. Standard delivery usually takes 3–7 business days, while expedited options are available for faster delivery.
7. Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location.
8. What if my order is damaged or incorrect?
If you receive a damaged or incorrect product, please contact our customer support immediately. We will resolve the issue by providing a replacement or initiating a refund.
9. How do I apply a promo code or discount?
You can enter your promo code at the checkout page before completing your purchase. The discount will be applied automatically to your order total if the code is valid.
10. Is my personal information secure?
Yes. We use advanced security measures to protect your personal and payment information. Your data is never shared with third parties without your consent.
11. Can I create an account?
Yes, creating an account allows you to track orders, save addresses, and get personalized offers. Registration is quick and free.
12. How do I contact customer support?
You can reach our customer support team via email, phone, or live chat. We are happy to assist with any questions or concerns.
13. What should I do if I forget my account password?
Click on the “Forgot Password” link on the login page, enter your registered email, and follow the instructions to reset your password.
14. Can I change my shipping address after placing an order?
Shipping address changes can only be made before the order is processed for dispatch. Please contact our support team immediately if you need to update the address.
